salamjp Platform Privacy Notice

This page describes what we collect when you use salamjp and how we keep that data protected. We collect personal information to verify your identity, process payments, and comply with Indonesian financial regulations. We do not sell your data to third parties, and we limit access to your information to staff and processors who need it to serve you.

Our privacy practices reflect our commitment to account security and regulatory compliance. When you open an account on salamjp, you provide your name, email, phone number, and identity document details. When you deposit or withdraw, we collect transaction records and payment method information. We use this data only for account verification, payment processing, fraud prevention, and legal compliance. This notice explains our practices in detail.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What Data We Collect on salamjp

We collect data in three categories: account information, transaction information, and usage information. Account information includes your name, email address, phone number, date of birth, and identity document number (KTP, passport, or equivalent). We collect this during account registration and verify it against government records where required by law. Transaction information includes deposit and withdrawal records, payment method details (e-wallet account, bank account number), and the amounts and dates of each transaction. Usage information includes your login history, game selections, bet records, and session duration.

We collect account information to verify your identity and prevent fraud. We collect transaction information to process payments, comply with anti-money-laundering regulations, and maintain audit trails. We collect usage information to improve our platform, detect technical issues, and investigate disputes. We do not collect biometric data, location data (beyond what your IP address reveals), or browsing history outside salamjp.

How We Use Your Data on salamjp

We use your account information to verify your identity during registration and before processing withdrawals. We use your transaction information to process deposits and withdrawals, generate account statements, and comply with financial regulations. We use your usage information to troubleshoot technical problems, improve game performance, and investigate disputes or suspected fraud. We may also use your email address to send account notifications (login alerts, withdrawal confirmations, support responses) and, with your consent, promotional updates about new games or payment methods.

We do not use your data to build marketing profiles or sell to third parties. We do not share your identity information with other gaming platforms or financial institutions except where required by law. We do not use your data to make automated decisions about your account eligibility or withdrawal limits—those decisions are made by our accounts team based on manual review.

Third-Party Processors and Data Sharing

We use third-party processors to handle specific functions. Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your payment method information and transaction details to process deposits and withdrawals. Identity verification services receive your name, date of birth, and ID number to confirm your identity against government records. Email and SMS providers receive your contact information to send account notifications. Cloud hosting providers store our databases, which may include encrypted copies of your personal data.

We require all third-party processors to sign data-processing agreements that restrict their use of your data to the specific functions we contract them for. We do not allow processors to use your data for their own marketing or to share it with other clients. Some processors may be located outside Indonesia—your data may be transferred to servers in other countries as part of our cloud infrastructure. By using salamjp, you consent to this international data transfer.

Your Rights Regarding Your Data on salamjp

You have the right to access your personal data held by salamjp. You can request a copy of your account information, transaction history, and usage logs by contacting our support team. You have the right to correct inaccurate data—if your name or contact information is wrong, we will update it upon request. You have the right to request deletion of your account and associated data, subject to legal retention requirements. We will delete your account information within thirty days of your request, except for transaction records required by law.

You have the right to object to certain uses of your data. If you do not wish to receive promotional emails, you can opt out by clicking the unsubscribe link in any email or by contacting support. You have the right to lodge a complaint with Indonesian data-protection authorities if you believe we have mishandled your data. Our contact information is provided at the end of this notice.

We believe that transparency about data handling builds trust with our users and reflects our commitment to protecting your privacy.

Cookies and Tracking Technologies

We use cookies to remember your login session, store your language preference, and track your activity on salamjp for security and analytics purposes. Cookies are small text files stored on your device. Session cookies expire when you close your browser; persistent cookies remain until you delete them or they expire. We use both types to improve your experience and detect suspicious activity.

We do not use cookies to track you across other websites. We do not sell cookie data to advertisers. You can disable cookies in your browser settings, but this may limit your ability to use salamjp. We also use web analytics tools (such as server logs) to understand how users interact with our platform—this helps us identify technical issues and improve performance. These analytics do not identify you personally; they show aggregate patterns like page load times and error rates.

Security Measures on salamjp

We protect your data using encryption, secure servers, and access controls. Your password is encrypted using industry-standard algorithms and is never stored in plain text. Your personal data is encrypted in transit (using HTTPS) and at rest (on our servers). We use firewalls, intrusion detection, and regular security audits to prevent unauthorized access. We limit access to your data to salamjp staff and processors who need it to serve you, and we require them to sign confidentiality agreements.

Despite these measures, no security system is perfect. If we discover a data breach, we will notify affected users and relevant authorities as required by law. We recommend that you use a strong, unique password for your salamjp account and enable two-factor authentication (2FA) for additional security. If you suspect unauthorized access to your account, contact our support team immediately.

• We encrypt your password and personal data using industry-standard algorithms.
• We use HTTPS to encrypt data in transit between your device and our servers.
• We limit staff access to your data based on job function and need-to-know.
• We conduct regular security audits and penetration testing.
• We maintain incident-response procedures for data breaches.

Policy Updates and Contact Information

We may update this privacy notice from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on salamjp. Your continued use of salamjp after an update constitutes your acceptance of the updated notice. We recommend that you review this notice periodically to stay informed about how we handle your data.

If you have questions about our privacy practices, wish to access or delete your data, or want to lodge a complaint, contact our support team. We are available to assist players in Jakarta, Surabaya, Bandung, Medan, and other regions where salamjp operates. Our support team can help with account questions, payment issues, and data-access requests. We aim to respond to all inquiries within five business days.

This privacy notice is effective as of the date posted on salamjp. We are committed to protecting your data and operating transparently within the legal frameworks of the jurisdictions we serve. If you do not agree with our privacy practices, you may close your account and request deletion of your data at any time.